Effective Date: 01 April 2024
Last Updated: 01 April 2024
Company Name:  Emerging Finacare Services Pvt. Ltd.
Company Address: Shop No. 187-191, E Market, Sector 6, Bhilai, Chhattisgarh, Pincode: 490006

1. Introduction

Emerging Finacare Services Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile applications available on the Apple App Store and Google Play Store.

By using our apps, you agree to the collection and use of information by this policy.

2. Information We Collect

We collect the following types of information:

1. Personal Information
   we may collect the following personal information when you use our apps:

• Name
• Email address
• Phone number
• Payment and billing information (for subscriptions or in-app purchases)
• Any other information you provide to us via account creation, feedback, or customer support.

1. Automatically Collected Information

We may automatically collect certain information about your device and how you interact with the app:

• Device information (device type, OS, device IDs)
• IP address
• App usage data (pages viewed, features used)
• Cookies and similar technologies for tracking user behaviour

1. Location Information

We may collect and process information about your location if you grant permission to do so. We use this information to provide location-based services within the app.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To operate and improve the functionality of our apps.
• To provide customer support and respond to inquiries.
• To communicate with you about updates, promotions, or important changes to the apps.
• To analyze user behaviour and improve app performance, features, and security.
• For legal or compliance purposes, as required by law or to protect our rights.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following situations:

1. Service Providers

We may share your information with third-party service providers who assist us in operating our apps, conducting business, or providing services. These providers are bound by confidentiality agreements and are not permitted to use your data for other purposes.

1. Legal Compliance

We may disclose your information if required to do so by law or in response to legal processes, such as subpoenas or court orders.

1. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce agreements.

6. Security of Information

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

• Access and receive a copy of the personal information we hold about you.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal and contractual obligations.
• Object to the processing of your personal information or withdraw consent at any time.

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

As a corporate entity, we may transfer your information to servers located outside your country of residence. We ensure that any transfer of data complies with applicable data protection laws and takes place under appropriate safeguards.

9. Third-Party Links and Services

Our apps may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.

10. Cookies and Tracking Technologies

We may use cookies, web beacons, or similar tracking technologies to collect information about how you interact with our apps. You can control cookies through your browser settings or device preferences.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy in our apps and update the “Last Updated” date above. Your continued use of the apps after modifications to this policy constitutes acceptance.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch with us at:

• Email: emergingfinacare@gmail.com
• Address:  Shop No. 187-191, E Market, Sector 6, Bhilai, Chhattisgarh, Pincode: 490006
• Phone: 093028 30723